Error Messages

This table lists error codes and their detailed descriptions.

Error Code Description
NETWORK_1 An unknown error has occurred. Please try again later, or contact support for further assistance.
NETWORK_10 The URL uses an unsupported protocol or is incorrectly formatted.
NETWORK_11 SSL handshake failed. The website may use an unsupported protocol or incompatible encryption methods. Please verify the site's SSL/TLS settings with the web host.
NETWORK_2A The server address is unreachable. This may be due to network issues or server downtime. Please consult the network administrator or the website's support team for further assistance.
NETWORK_2B The device appears to be disconnected from the internet. Please verify the network connection, restart the router, or contact your Internet Service Provider for assistance.
NETWORK_2C Failed to find the server or proxy hostname. Check with the web host to ensure the domain name and DNS records are set up correctly.
SSL_11 The server required a client certificate, but the client certificate or key is not configured. Please ensure the INIs are properly set up in the device.
SSL_2 There is a mismatch between the domain name and the SSL certificate. Please validate the website address or update the site's certificate.
SSL_3 The SSL certificate is not trusted, potentially due to being self-signed or issued by an unknown Certificate Authority. Please add the certificate to the trusted list in the browser trust store.
SSL_4 The SSL certificate has an invalid date. Please verify the device's date and time or contact the site administrator to update their certificate.
SSL_5 The SSL certificate is invalid. Please validate that the certificate is correctly configured or contact the site administrator.